Combining customer-centricity and employee-centricity is a smart strategy for a multitude of reasons. Ultimately, every company in every industry benefit from improving their employee experience, because it has a direct correlation to CX, which has a direct correlation to revenue.

The rapid transition of new ways of working hasn’t failed put even the global innovation giants into a tailspin. Many are still working through their return to work plans and what the future holds for remote and hybrid working models. Leading…

Can your employees perform together a team? Every organisation is facing increasing competition, and it has never been more important to encourage creativity in the office, to improve productivity and promote strong, supportive employee relationships. Organisations…

This article has been written by critical thinking expert, Bethan Winn. Bethan helps people to think clearly and decide confidently, using critical thinking techniques. So, here it is.... enjoy!

Fisher & Paykel proudly proclaim their dedication to being a design-led organisation with a keen focus on engaging their customers.

We need creativity now more than ever. Creativity helps us deal with the big A word. Ambiguity. In a rapidly changing environment knowing the right answer off the bat is near impossible. The whole idea of ambiguity is that often we are…